Single sign-on and data retention

Sign in through your identity provider, control how long data is kept, and review activity.

Updated 24 September 2026

  • Single sign-on (SAML): admins can connect your identity provider so your team signs in with company accounts.
  • Data retention: choose how long conversations, calls and recordings are kept. Older data is removed automatically each day.
  • Activity log: admins can review who changed what in the workspace.

Single sign-on and retention are under Settings → Security, and the activity log under Settings → Audit log.

Was this article helpful?

Still need help?

Our support team replies within one business day, usually much sooner.

Open a support ticket

In your workspace, click the ? (Help & Support) button at the top to raise a ticket and follow its progress.

Email helpdesk@skyfalke.com

Include your workspace address and what you were trying to do.

Single sign-on and data retention | Skyfalke Connect Help Center