Skyfalke ConnectHelp
ContactSign in

How can we help?

Guides for the inbox, WhatsApp, calling, CRM, broadcasts, integrations and billing.

Popular:WhatsApp templateSoftphoneInbox routingBroadcastHubSpotTop up

Browse by topic

  • Skyfalke ConnectGetting startedSet up your workspace, team and first channel.3 articles
  • Inbox & conversationsReply, assign, route and organise conversations.4 articles
  • WhatsAppTemplates, the 24-hour window, ticks and credits.7 articles
  • Skyfalke ConnectSelling on WhatsAppYour catalog, orders from WhatsApp carts and M-Pesa payments.6 articles
  • Voice & callingThe softphone, calls, forwarding and recordings.4 articles
  • CRMContacts, deals, forecasts, segments and tasks.4 articles
  • BroadcastsSend WhatsApp templates to many contacts.1 article
  • AutomationAuto-replies and workflow rules.1 article
  • HubSpot logoIntegrationsHubSpot and other connected apps.2 articles
  • M-PesaBilling & plansPlans, renewals, voice seats and top-ups.2 articles
  • Account & securityNotifications, single sign-on and data.2 articles

Popular articles

  • Connect HubSpotIntegrations
  • Sell on WhatsApp: set up commerceSelling on WhatsApp
  • Making and receiving callsVoice & calling
  • Welcome to Skyfalke ConnectGetting started
  • Plans, renewals and voice seatsBilling & plans
  • Auto-replies and workflow rulesAutomation

Still need help?

Our support team replies within one business day, usually much sooner.

Open a support ticket

In your workspace, click the ? (Help & Support) button at the top to raise a ticket and follow its progress.

Email helpdesk@skyfalke.com

Include your workspace address and what you were trying to do.

© 2026 Skyfalke Connect · helpdesk@skyfalke.com

  • Website
  • Pricing
  • Security
  • Privacy
  • Terms