Templates, the 24-hour window, ticks and credits. · 7 articles
- Connect WhatsAppConnect your WhatsApp Business number and keep an eye on its health.
- The 24-hour window and templatesWhy some replies need a template, and how to create and submit templates.
- Sent, delivered and read ticksWhat the ticks on your WhatsApp messages mean, and what to do when a message fails.
- Messaging creditsHow WhatsApp conversations are charged from your workspace credits.
- Take WhatsApp voice callsLet customers call your WhatsApp number and ring your team in the softphone, like any phone number.
- Call customers on WhatsAppAsk a customer for permission, then call them on WhatsApp from their chat.
- WhatsApp calling: troubleshootingFixes for "Calling cannot be enabled", "not a valid Cloud API number" and calls that won't connect.
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