Plans, renewals and voice seats
How renewals work, what happens if a payment fails, and how to renew.
Updated 24 September 2026
- Your plan and your voice seats (one per person who makes calls) renew on their own monthly cycles.
- Admins and your finance contacts get reminders before each renewal.
- If a renewal can't be paid, there is a grace period. After that, the workspace is paused (or, for voice seats, calling is paused) until you renew.
To renew or change plan, go to Billing and choose Renew or Change plan. Access comes back as soon as payment succeeds.
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