Top up your wallet
Add credit for calls and WhatsApp messages.
Updated 24 September 2026
- Go to Billing and choose Top up.
- Enter the amount and pay by card or mobile money.
- The credit appears in your wallet as soon as the payment is confirmed.
Calls and WhatsApp conversations are charged from this balance. You'll be warned before a broadcast if the balance won't cover it.
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Our support team replies within one business day, usually much sooner.
Open a support ticket
In your workspace, click the ? (Help & Support) button at the top to raise a ticket and follow its progress.
Email helpdesk@skyfalke.com
Include your workspace address and what you were trying to do.